Frequently Asked Questions


We specialize in creating explainer videos, 2D animations, and 3D animations. Whether you need a simple animated video to explain your product or a complex 3D animation for a marketing campaign, we’ve got you covered.

  • Project Discussion: We have an initial discussion with you to understand your vision, requirements, and objectives for the animation project.
  • Concept and Storyboarding: Our team develops a concept and creates a storyboard to outline the visual narrative and flow of the animation.
  • Animation Production: Once the storyboard is approved, we proceed with the animation production phase, where our talented animators bring the characters and elements to life.
  • Review and Revisions: We provide you with an opportunity to review the animation and provide feedback. We offer a certain number of revisions to ensure your satisfaction.
  • Finalization and Delivery: After incorporating your feedback and making necessary revisions, we finalize the animation and deliver it to you in your preferred format.

We understand that revisions are an essential part of the creative process. We generally provide a specific number of revisions depending on the complexity of the project. The number of revisions will be specified in the project contract or discussed during the initial project discussion.

Our terms and conditions cover various aspects such as project timelines, payment terms, intellectual property rights, and confidentiality. We provide a detailed contract outlining these terms and conditions before the project begins. We encourage you to review and sign the contract to ensure a transparent and mutually beneficial working relationship.

The duration of an animation project depends on its complexity, length, and the number of revisions involved. Simple projects can be completed in a few weeks, while more complex projects may take several weeks or months. During the initial project discussion, we can provide you with an estimated timeline based on your specific requirements.

Yes, you can use the animation we create for you for commercial purposes. Once the project is completed and the payment is made, you will have the necessary rights to use the animation as per our agreement.

Yes, we can provide voice-over services for your animations. We have a team of professional voice-over artists who can bring the characters to life with their voices. Voice-over services are charged separately from the animation production and can be included in your customized quote.

We can deliver the final animation in various file formats, depending on your requirements. Some common formats include MP4, MOV, AVI, and GIF. If you have specific format preferences, please let us know during the project discussion, and we’ll do our best to accommodate them.

Absolutely! If you already have a script or storyboard for your animation project, you can provide it to us. Our team will review your materials and work with you to refine and optimize them for the animation process. We are also capable of creating scripts and storyboards from scratch if needed.

We understand that sometimes you may have additional revision requests beyond the agreed-upon number. In such cases, we will evaluate the nature and scope of the requested revisions and discuss the possibility of accommodating them. Additional revisions may incur extra charges, which will be communicated to you for approval before proceeding.

Yes, we create animations that are unique and tailored to your brand. Once the project is completed and the payment is made, you will have exclusive rights to use the animation for your brand. We do not reuse or resell animations created for specific clients.

Absolutely! We value your input and encourage your active participation throughout the animation production process. We provide designated feedback stages where you can share your thoughts, suggestions, and revisions. Your feedback helps us ensure that the final animation meets your expectations.

Once the animation project is completed and delivered, any further changes or updates may be treated as a separate project. However, we are happy to discuss your requirements and provide ongoing support or new projects to meet your evolving needs.


Please refer to Pricing Page above.

If you need a more Customized Option, feel free to reach out to us.

Yes, we do offer discounts for bulk orders or ongoing animation projects. If you have multiple projects or require animations on a regular basis, please contact us, and we’ll be happy to discuss discounted pricing options.

We strive to ensure your satisfaction with our animation services. In the rare event that you are not satisfied with the final animation product, please notify us within a specified timeframe (usually 7 days) from the delivery date. We will review the concerns and, if necessary, offer a refund or alternative solutions on a case-by-case basis. Please refer to our detailed refund policy for more information.

If you wish to cancel your animation project after it has commenced, please inform us as soon as possible. Depending on the stage of the project and the resources already invested, cancellation fees may apply. We will discuss the specific terms with you and work towards a fair resolution.

We accept payments through various secure methods, including bank transfers, online payment platforms, and credit/debit cards. Our detailed payment terms and instructions will be provided in the project contract. A deposit or initial payment may be required before the project begins, with the remaining balance due upon project completion.

Yes, we typically require a deposit before starting an animation project. The deposit amount is determined based on the scope and complexity of the project and will be specified in the project contract. This deposit helps us secure resources and allocate dedicated time for your project.

We understand that unexpected circumstances may arise during the course of the project, leading to potential delays. We strive to communicate and manage timelines effectively. If there are delays caused by our team, we will work diligently to minimize their impact on the overall project schedule. However, please note that significant changes in project scope or requirements may result in revised timelines and additional costs.